We are a leading multinational provider of automotive mobility solutions, offering a wide range of vehicle products and services. With a dominant market presence in South Africa and a carefully curated international offering, we are at the forefront of innovation in the automotive industry.
Job Responsibilities
Collections: Telephonic and electronic collections of all amounts due. KPI would be to log a minimum of 32 customer contacts daily.
Monthly Target Achievement: Ensure that at least 100% average of the monthly targeted collections is achieved.
Query Resolution: Investigating and logging all queries on outstanding accounts, following up and providing feedback to the customer once queries have been resolved.
Payment Processing: Processing and allocation of all payments received as per the daily bank statement and deposit slips strictly in accordance with the remittance advice from the customer.
Relationship Building: Conduct regular customer visits to build and maintain good customer relationships, and proactive prevention of issues developing.
Account Analysis: Analysis of overdue amounts on accounts to highlight areas of improvement or problems to be attended to.
Reporting and Escalation: Regular reporting and feedback regarding problem accounts. Escalation of problem accounts to the Credit Manager within prescribed time frames.
Administrative Duties: Preparation of journals with supporting documentation. Filing, record keeping and various other admin duties.
Requirements
3 years’ credit control experience within a credit control environment.
NQF level 4 qualification (Grade 12 or similar).
Credit Management II, BCom in Finance, or similar tertiary qualification in Finance.
Valid unendorsed driver’s license.
Computer literacy with a high level of accuracy, especially in MS Office. MS Excel skills on an intermediate level is mandatory.
Multilingualism would be an advantage.
Personal Attributes:
Self-motivated, trustworthy, and highly responsible.
Friendly and approachable.
Reliable.
Driven for self-development.
Committed, professional, and resilient.
Benefits
Compulsory Medical Aid (for non-beneficiaries).
Compulsory Pension plan.
Next Steps:
Click apply and your application will be reviewed by our talent acquisition team who will contact you directly
Your Application:
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles.